Privacy Policy

Information We Collect

What you give us

• Account details — Name, email address and phone number.
• Delivery information — Shipping and billing address.
• Order activity — Purchase history and saved items.
• Support messages — Information you send to our support team.

Collected Automatically

• Device information — Device model, operating system and identifiers.
• Usage information — Screens visited and app usage.

App Permissions

• Internet — Load products, place orders and sync your account.
• Storage — Cache data and save images.
• Camera — Upload product or profile photos.
• Notifications — Order and delivery updates.

How We Use Your Information

• Create and manage your account.
• Process and deliver orders.
• Provide customer support.
• Improve app performance.
• Prevent fraud and misuse.

How We Share Information

• Delivery partners for shipping.
• Service providers for hosting and analytics.
• Legal authorities when required by law.
• Business transfers if Growvia is merged or acquired.

We do not sell your personal information.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal requirements.

Your Rights

• Access or update your information.
• Request a copy of your personal data.
• Request account deletion.
• Opt out of promotional messages.
• Uninstalling the app stops future device-based collection.

Security

We use industry-standard safeguards to protect your information. However, no internet transmission is completely secure.

Children's Privacy

Growvia is not intended for children under 13 years of age. If we become aware that such information has been collected, it will be removed.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest revision date.

Contact Us

Email: info@growviaglobal.com

Phone: 044 - 3172 6706

Address: No-115/111, 1st Floor, Vellala Street, Purasawalkam, Chennai – 600084.